Planning for Multiple Generations at Your Library

Libraries provide a number of important functions to their communities. But, in recent years, they’ve also been expected to serve a variety of generations, often with competing demands. According to The Pew Research Center Report, conducted in 2017, Millennials are the generation with the highest public library usage. The breakdown is as follows: Millennials = 53 percent Gen Xers = 45 percent Baby Boomers = 43 percent Silent Generation/Traditionalists = 36 percent As a group, Millennials expect more choices and personalization. They are collaborative multitaskers and experimental learners. For this generation, flexibility and customization is key. For example, instead of computer stations ha

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