Back to Normal

All the kids are back to school and the days are getting shorter and that means that our summer hours are officially over. That doesn't really change much around here except that you can call us on Friday afternoons and we will be here to answer the phones! Normal Business Hours Are: Monday-Friday: 8:00-5:00

Create Better Outcomes by Designing for Guests

Having a skilled staff and state-of-the-art equipment are two important components to improving patient outcomes. However, your facility also plays an important role in your organization’s success. Looking at your space from the viewpoint of a guest can help you create a more effective and positive brand association long after someone exits your doors. Below, you will find information on how to define “guests” and how to conduct a visioning process that will put your project on track. Defining Guests: The term “guests” typically just extends to visitors, but for healthcare, it’s more effective to broaden its meaning to cover three kinds of guests: Residing (Patients) Visiting Working Each of

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